Legal & Compliance
Section 01
NovaRock Group ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our companies — including NovaRock Advisory, NovaRock Technology, and NovaRock Financial Services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Our commitment: We do not sell your personal information to third parties for marketing purposes, under any circumstances.
Section 02
We may collect personal information that you voluntarily provide when you:
This information may include:
When you visit our website, we automatically collect certain information about your device and browsing behaviour:
We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyse website usage. You can control cookie preferences through our consent banner or your browser settings. Disabling certain cookies may limit functionality. See our GDPR Rights page for full cookie details.
Section 03
We use collected information for the following purposes:
Section 04
We may share your information with the following parties:
Third-party vendors who provide services on our behalf — including payment processing, data analysis, email delivery, cloud hosting, customer service, and marketing assistance. These providers are contractually obligated to protect your information and use it only for specified purposes.
Banks, mutual fund companies, insurance providers, and lenders when you apply for financial products or services through our platform. This sharing is necessary to process your applications and deliver requested services.
SEBI, RBI, IRS, tax authorities, and other regulatory bodies as required by law, or to comply with legal obligations, court orders, or government requests.
In connection with mergers, acquisitions, asset sales, or restructuring, your information may be transferred to successor entities or acquiring parties. You will be notified in advance of any such transfer.
Within NovaRock Group companies (Advisory, Technology, Financial Services) to provide integrated services and improve your experience — always in line with this Privacy Policy.
Any other parties only with your explicit prior consent or at your specific direction.
We do not sell your personal information to third parties for marketing purposes. This is a firm commitment, not a policy footnote.
Section 05
We implement industry-standard security measures to protect your information:
While we strive to protect your information with best-in-class measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we continuously enhance our protective practices and respond swiftly to any incidents.
Section 06
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer period is required or permitted by law. Retention periods are determined by:
After the retention period expires, we securely delete or irreversibly anonymise your information. You may request early deletion subject to regulatory constraints — see Section 7.
Section 07
You have the following rights regarding your personal information. To exercise any of these rights, contact us at compliance@novarock.co.in — we respond within 30 days.
Request a copy of all personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information, subject to legal retention requirements.
Receive your data in a structured, machine-readable format.
Unsubscribe from marketing communications at any time via email links.
Manage cookie preferences via our consent banner or browser settings.
Withdraw consent for processing where consent is the legal basis.
Request restriction of processing in certain circumstances.
Section 08
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at compliance@novarock.co.in so we can promptly delete such information.
Section 09
Your information may be transferred to and processed in countries outside India, particularly where our technology infrastructure or service providers operate (including the United States for IRS/US tax services). We ensure appropriate safeguards are in place — including standard contractual clauses and data processing agreements — to protect your information in accordance with this Privacy Policy and applicable Indian law.
Section 10
Our website may contain links to third-party websites, applications, or services not operated by NovaRock Group. We are not responsible for the privacy practices of these third parties. We strongly encourage you to review their privacy policies before providing any personal information. Our Privacy Policy applies only to information collected by us directly.
Section 11
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by:
Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
Section 12
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
NovaRock Group — Privacy Officer
Email: compliance@novarock.co.in
Phone: +91 94683 65162
Address: Kurukshetra, Haryana, India
Response Time: Within 30 days of receiving your request
Section 13
In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a designated Grievance Officer to address your concerns:
Grievance Officer: Jasvinder Singh
Email: grievance@novarock.co.in
Response Time: Within 30 days of receipt of complaint
Address: Kurukshetra, Haryana, India
If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority — SEBI for investment-related matters, RBI for banking and lending matters, or the Information Commissioner for data protection matters.
Section 14
This Privacy Policy is designed to comply with all applicable Indian and international regulations:
We continuously monitor regulatory developments and update our practices accordingly. NovaRock Advisory is AMFI Registered (ARN-344268) and IRS Registered (PTIN P03472019). All financial advisory activities comply with SEBI Investment Adviser regulations.